Reduce support hours simply by adding an AI-powered help widget to your website
Your support team is overwhelmed. Customers can't find the answer they need. And every simple question turns into a ticket. Sounds familiar?
Improved customer self-service
AI-powered customer support, trained on your input and data.
The more helpful and detailed your content is, the quicker customers can solve their own problems. This results in fewer basic questions ending up as support tickets.
- Add directly to your website
- Choose different models
- Use your own instructions
- Provide your own content
- Add predefined prompts
This demo does not accurately represent the production widget. UI and UX will slightly differ.
It takes three easy steps to get started with your own AI-powered customer support
This demo does not accurately represent the production widget. UI and UX will slightly differ.
Powerful widget
Power your widgets with AI and answer customer questions instantly.
AI-powered widgets can understand and respond to customer inquiries in real-time, providing accurate and helpful information without the need for human intervention.
Simply enable the "Ask AI" feature in your widget settings to get started.
Why tinydub?
tinydub helps business owners, IT companies, and support teams spend less time answering the same questions over and over. Our platform uses smart AI technology* to help customers find answers on their own, which makes everyone happier. We're here to make running your business a bit smoother.
* Optional, and only available in the "Advanced" plan.
Train your AI
Build an AI-powered chatbot trained on your own content.
Upload files like PDF, CSV, text or Word documents, crawl your websites, or connect to an API. Combine multiple data sources to create a comprehensive knowledge base for your AI chatbot.
Big team? Bring everyone on board.
We don't charge on a per-user basis, which makes tinydub very affordable for growing teams. Seriously, bring 'em all.
Invite as many people as you want. The price won't change because of that. Our current biggest customer has more than 20 support members and pays the regular ā¬48 per month for the "Advanced" plan.
Do I need to be subscribed to create Assistants?
Yes. To enable "Ask AI" in any of your widgets, you will need to be subscribed to our "Advanced" plan.
How many Assistants can I create?
By default, you can create up to 10 Assistants and assign them to any of your widgets. Additional Assistants can be added to an account for EUR 5 per month.
Which AI models are available?
We currently support the following OpenAI models:
GPT 5.2
GPT 5.1
GPT 5 mini
GPT 5 nano
GPT 5
GPT 4.1
GPT 4o
Can customers still use the ticketing system with AI enabled?
Yes, you still can guide your customers to the contact form to create a ticket.
Can I add my own system instructions?
Yes.
Can I upload my own data?
Yes. Assistants can be trained via multiple data sources. We currently support PDF upload, Crawler, Text, API, CSVĀ upload and CSVĀ link.